Frequently Asked Questions

Find quick answers about Lucky Horse stainless steel sinks, product options, customization, samples, production, packaging, shipping, and after-sales support.

What types of stainless steel sinks do you supply?

We supply drop-in sinks, undermount sinks, bathroom sinks, outdoor sinks, pet grooming sinks, workstation sinks, and related stainless steel sink accessories.

Can I request a sample before placing a bulk order?

Yes. Samples can be arranged for quality checking, project evaluation, and market testing. Please contact us with the model, size, and destination.

Do you support custom sizes or private-label packaging?

Yes. We can discuss custom size, surface finish, logo, carton design, accessories, and private-label packaging based on your project requirements.

What information should I provide for a quotation?

Please provide the product type, size, quantity, material or finish requirement, accessories, packaging needs, destination, and expected delivery time.

How long does production usually take?

Production time depends on product type, order quantity, customization, and current factory schedule. We will confirm the estimated lead time after reviewing your order details.

Can you help arrange shipping?

Yes. We can support export packing and help coordinate shipping options according to your destination, order quantity, and preferred delivery method.

Still Have Questions?

Contact Lucky Horse with your project details. Our team will help confirm the suitable product, quotation, and order plan.

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